You can notify us of your dietary requirements when you make a booking, and we will try our best to accommodate your needs. Please send us an email to email@example.com if your requirements change. *Please note that we must be notified of any dietary requirements at least 72 hours before the event time.
In the event of a cancellation by the Diner, a full refund will be made if it is more than 10 days before the event, 50% refund if the cancellation is between 3-9 days before the event, and 0% refund if cancellation is less than 72 hours before event.
The gift voucher is valid for two years from the purchase date. The recipient of the voucher can use the gift voucher code when they make a booking on the website.
If you wish to amend your booking, i.e. date, time and number of guests, please contact us and we will try to accommodate your request. *Please note that we are not able to accommodate change requests made less than 3 days prior to the event date. (i.e. If your booked event date is 8th May, please let us know of changes by midnight 4th May)
All payments are processed securely via our payment provider Stripe and we accept all major cards - Visa, MasterCard, American Express, JCB, Discover, and Diners Club.
Our chefs are well trained, very adaptable and able to work in most environments. Please contact us for any queries.
Diners are expected to provide their kitchen, kitchen equipment and dining area - the chef will bring everything else!
Your chef will arrive one to two hours before the agreed dining time to allow for adequate preparation and set up.
Please ensure you and your guests are ready on time to enjoy your meal in optimum condition. Our chefs can accommodate short delays to serving times but anything beyond 30 minutes causes difficulties.
Your chef will cook, serve and clean for a maximum of three hours starting at the time of event start. (e.g. If the event was booked for 6pm, the chef offer their services until 9pm) If at this point, any of your guests have not finished eating, your chef will not be able to complete the clearing of those dishes and utensils still in use.